Working with an Interpreter

Before the session:

  • Be flexible with seating arrangements. The interpreter will arrange the seating/positioning to facilitate the best viewing angles.
  • Allow adequate lighting on the interpreter for signing to be visible.
  • When possible, please provide any notes, outlines or handouts to the interpreter. If reading extensively from written materials, consider providing both the client and interpreter with a copy.
  • If planning to show a video/movie, choose media with Closed Captioning (CC). Allow interpreter to assist with enabling the Closed Captioning settings on the TV/computer when needed.

During the session:

  • Speak directly to the D/HH person using first person address.
    NO: “Tell him..” or “Ask her..”
    YES: “Do you..?” or “What is your..?”
  • Speak naturally – the interpreter may ask you to slow down or repeat information as needed.
  • Look at the Deaf person while speaking even though they will be mostly looking at the interpreter. Your eye contact, body language and facial expressions are important for communication.
  • Do not ask interpreter to edit or censor any information.
  • Interpreter will interpret any audible information; Avoid discussions that you don’t wish the other person to know.
  • Interpreter will remain neutral and unbiased, and therefore, cannot council or advise either the Deaf or hearing on any matters not related to communication issues.


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Deaf Clients

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Get in touch

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  • Phone: (951) 565-4422
  • VideoPhone: (951) 208-6886
  • 6887 Magnolia Avenue
    Riverside, CA 92506